Application Portal FAQs

What information will I be asked to provide in the application?

See Application Overview

My organization does not track clients in the same way as requested in the application. How should I answer those questions? 

The questions in the application are a way for our team to get a sense of how many people your organization serves. We recognize that tracking clients using this format may not be possible – if that is the case for your organization, we encourage you to use estimates where possible. If your organization does not provide direct services, please put N/A.

Where do I input how much my organization would like to request in funding? 

Sunlight Giving does not ask organizations to request a specific amount of funding. We determine grant amounts internally by evaluating all organizations individually and taking into consideration mission alignment, reach, approach to work, budget, and population served. 

Where do I upload a proposal or other document relating to a specific request? 

Please upload any documents in the “Documents” section in the application. 

What if I am having trouble with uploading documents or the application process?

If you have any problems, please feel free to contact our grants management team at grants@sunlightgiving.org or at (650) 235-4883.

Can I upload other information not requested in the application? 

Absolutely. You are welcome to upload any additional documents under the section labeled “Miscellaneous additional information that you think would be helpful”. Please know that this is optional. You are only required to upload documents listed as required in the Application Fields.

How do I add a new contact to my organization profile?

  1. Log into the portal with your credentials 

  2. When on Home page, click “Organization Profile”

  3. In the upper left-hand corner, click “New” and select “Contact” from the drop-down menu

  4. Using the new contact form, enter the contact’s information

  5. Click “Save”

If you are an existing grantee and do not remember your credentials, please contact our grants management team at grants@sunlightgiving.org or at (650) 235-4883.